Shipping and Returns

Shipping

Solace Urns offers customers free ground shipping in the continental U.S.

Customers should receive their order in 5 - 10 business days.

As soon as your order is shipped, you’ll receive an email with a tracking number.

If you require expedited service, please contact us for an estimate. It may not be available in all areas.

If you live outside of the expedited delivery service area, contact us for an estimate.

You can email us at urns@solacecares.com if you need a quote or additional information.

 

Returns

We want you to be satisfied with your urn, so if there is a problem with your order, please contact us at urns@solacecares.com to arrange a return. 

Solace Urns can only accept the return of urns that are undamaged or unused, in resalable condition.

We will provide a mailing label to make it easier to return the item to us. Please let us know if you would like an exchange or a reimbursement.